5.2. EKM server stops responding and fails to restart

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EKM Troubleshooting Guide | Chapter 5: General EKM Server Behavior Issues |

5.1. EKM Server is Slow or Unresponsive |  | 5.3. EKM web client window suddenly becomes blank
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## 5.2. EKM server stops responding and fails to restart

This indicates that EKM was abnormally terminated.

Solution: When the EKM server starts up, it creates a .lock file in each repository directory under `REPOSITORIES_HOME`. The lock files are automatically deleted when EKM is normally terminated. If EKM is abnormally terminated, you may need to manually delete a .lock file in one or more repository directories under `REPOSITORIES_HOME` and restart EKM.

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