7.2. Users cannot run jobs: No applications available

Engineering Knowledge Manager

EKM Troubleshooting Guide | Chapter 7: Job Management Issues |

7.1. Users cannot run jobs: RSM not installed, configured, or running |  | 7.3. A user cannot run jobs: Wrong credentials
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## 7.2. Users cannot run jobs: No applications available

Application definitions have not been added to job submission queues. The following message is displayed in the job wizard when a user attempts to run a job:

Solution: After the server has been started, go to Administration/Servers/Master, then select the queue that you want to define. If the desired queue is not displayed, you will first need to synchronize queues with those defined in RSM (see Synchronizing Job Submission Queues in the Administration Guide).

For the selected queue, do one of the following:

- To automatically load the default applications defined in the `EKM_HOME/conf/jobSubmissionApplications` folder, select Edit > Job Submission Settings and enable the Automatically load default application definitions check box. Specify the operation system of the queue, then click OK.

- To create external applications, refer to Defining External Applications in the Administration Guide.

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