6.8. Image Viewer: Cannot create or save views, or add markup

Engineering Knowledge Manager

EKM Troubleshooting Guide | Chapter 6: Data Management Issues |

6.7. Issues checking in a version-controlled object |  | 6.9. Image Viewer: Image not displayed
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## 6.8. Image Viewer: Cannot create or save views, or add markup

This will occur if you do not have Modify permission on the simulation file.

Also, Views, Markup and Save features are not available if you are viewing a SpaceClaim .scdoc file.

It is important to note that images are saved internally on the EKM server and are independent of the simulation files from which they are generated. If you download a simulation file to your local system, and then upload it to EKM again, a new image will be extracted, and will therefore not contain the changes that you made previously.

Solution: Check the permissions on the simulation file by selecting Edit > Permissions. If Modify permission is disabled for you or the group to which you belong, you will not be able to modify views in the image viewer unless an admin user enables Modify permission for the file.

If Modify permission is enabled at the object level, check to make sure that you have the appropriate license type checked out.

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