2.4. Unable to Connect to an EKM Server When Running in Service Mode

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## 2.4. Unable to Connect to an EKM Server When Running in Service Mode

This indicates that there is a firewall/port issue.

Solution: Either disable the firewall on the machine where the EKM server is set up, or add the EKM network port numbers to the firewall exception list. See Appendix B: Network Ports for a list of network ports used by the EKM server.

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