6.4. Archive not extracted successfully

Engineering Knowledge Manager

EKM Troubleshooting Guide | Chapter 6: Data Management Issues |

6.3. Metadata extraction: “Extracted data is not set” |  | 6.5. Cannot create, modify or delete objects in Shared Data
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## 6.4. Archive not extracted successfully

The extraction process uses a temporary system folder to hold files in the staging area before they are uploaded. If the temporary folder is full or almost full, then the extraction may not work as expected.

Solution: Clean up the temporary folder on the EKM server.

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