7.3. A user cannot run jobs: Wrong credentials

Engineering Knowledge Manager

EKM Troubleshooting Guide | Chapter 7: Job Management Issues |

7.2. Users cannot run jobs: No applications available |  | 7.4. Data management proxy process could not be launched: rsmWindowsDomain not specified
Prev |  | Next

## 7.3. A user cannot run jobs: Wrong credentials

By default, the credentials that you use to sign in to EKM are the credentials used when submitting jobs from EKM to RSM. If you want to use different credentials when submitting jobs to RSM, you must specify these credentials in your EKM job management preferences.

Solution: Refer to Specifying Job Management Preferences in the User’s Guide.

Contains proprietary and confidential information of ANSYS, Inc. and its subsidiaries and affiliates.

Prev | Up / Contents | Next

Release 18.2 - © ANSYS, Inc. All rights reserved.