7.13. Cannot run interactive jobs

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EKM Troubleshooting Guide | Chapter 7: Job Management Issues |

7.12. Electronics server-mode jobs failing or not showing monitors |  | 7.14. "Failed command: LaunchProxy. Unable to contact RSM."
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## 7.13. Cannot run interactive jobs

The Interactive job application and other interactive job features are only available if EnginFrame has been installed and correctly configured to work with EKM. See Installing and Configuring EnginFrame in the Installation Guide for details.

Also, the VNC password must be set.

If you started an interactive session but did not connect to it (in other words, launch the remote visualization tool), or have been disconnected from the session, you can connect to it by selecting the job object on the Jobs/Job Monitor page and clicking the connect button on the toolbar.

Note: The Connect action is not available on a tablet. To connect to a remote session on a tablet you will need to specify the Connection URL in the job’s properties. Specifying this value will open the VNC app on the tablet.

If you experience any issues while an interactive session is running, you can select (More) > Show session log to display a detailed log of activity from EnginFrame. The log shows task outputs and errors, and information about the VNC Server. The Show session log action will only be available until you start a job in the interactive session.

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