Chapter 6: Data Management Issues

Engineering Knowledge Manager

EKM Troubleshooting Guide |

5.3. EKM web client window suddenly becomes blank |  | 6.1. Upload with File Transfer Client: Maximum number of objects exceeded
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## Chapter 6: Data Management Issues

This chapter describes issues that you may experience when uploading, accessing, editing or checking in data in EKM, and provides information on how to resolve those issues.

Select an issue below:

- Upload with File Transfer Client: Maximum number of objects exceeded
- Tooltips not working in File Transfer Client
- Metadata extraction: “Extracted data is not set”
- Archive not extracted successfully
- Cannot create, modify or delete objects in Shared Data
- Cannot put a folder under version control
- Issues checking in a version-controlled object
- Image Viewer: Cannot create or save views, or add markup
- Image Viewer: Image not displayed

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