7.4. Data management proxy process could not be launched: rsmWindowsDomain not specified

Engineering Knowledge Manager

EKM Troubleshooting Guide | Chapter 7: Job Management Issues |

7.3. A user cannot run jobs: Wrong credentials |  | 7.5. Cluster job failure: Job data directory not visible or defined
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## 7.4. Data management proxy process could not be launched: rsmWindowsDomain not specified

If the cluster submit host is a Windows machine, the `rsmWindowsDomain` setting must be correctly defined in the ekm.xml file. EKM will prepend the Windows domain name to your username when you submit a batch job to RSM. If the `rsmWindowsDomain` setting is not correctly defined, you will see an error similar to the following when you attempt to submit a batch job:

Solution: Edit the file `EKM_HOME/conf/ekm.xml`. Set the value of the `rsmWindowsDomain` setting to the Windows domain name. Make sure that you use the NetBIOS domain name and not the Fully Qualified Domain Name. For details refer to the `rsmWindowsDomain` setting in the Specifying Remote Process Policies (<remoteProcess>) section in the Administration Guide.

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