1.5. Contacting Technical Support

Engineering Knowledge Manager

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1.4. EKM Customization |  | Chapter 2: The EKM Environment
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## 1.5. Contacting Technical Support

Prior to contacting technical support, you may want to consult the ANSYS EKM Troubleshooting Guide for solutions to common problems.

Technical Support for ANSYS, Inc. products is provided either by ANSYS, Inc. directly or by one of our certified ANSYS Support Providers. Check with the ANSYS Support Coordinator at your company to determine who provides support for your company.

If your support is provided by ANSYS, Inc. directly, Technical Support can be accessed quickly and efficiently from the ANSYS Customer Portal at https://support.ansys.com.

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